- Delivery: 4–5 business days across India.
- Tracking: Live updates via email & WhatsApp.
- Returns: Accepted within 14 days (unused, with tags, packaging, and supporting photos/unboxing video).
- Refunds: Processed within 10 business days of product inspection.
- Exclusions: Sale items, limited edition drops, and custom shoes are non-returnable.
- Exchange Option: Available for size/color issues on eligible products.